Category: Lifestyle

Kathleen’s blogs on current lifestyle topics

  • December 2023: Reflecting on Leadership and Work/Life Balance

    As I enter the inevitable wind down towards the end of 2023 I have been reflecting on the last eleven months and specifically having the opportunity to connect with like-minded people in the senior leadership, coaching, and procurement spheres. The London Economic kindly asked me to write about senior leadership. I decided to explore the…

  • How We Can All Help To Reduce Litter

    How We Can All Help To Reduce Litter

    Street litter really annoys me – so I jumped at the chance to attend the Parliamentary launch of the 2018 Keep Britain Tidy campaign (The Great British Spring Clean), the same day the Budget announcement was to take place, to learn about what I could do to help. The event delivered some thought-provoking facts, delivered…

  • Sky Q – A Lesson In Customer and Expectation Management

    It has been 6 weeks since I excitedly requested my Sky Q upgrade. It’s taken 3 engineer visits and 9 calls to reach impasse. Is this customer management par excellence? Not on your Nelly.